Your information, handled carefully.

We collect information you provide directly — such as your name, work email, phone number, practice name and details about your billing needs — when you request an audit, contact us or subscribe to our briefing.

• Contact and practice details submitted through our forms
• Email address for newsletter subscriptions
• Usage data such as pages viewed and referring source
• Device and browser information for site performance
• Any information you choose to include in a message

We use the information to respond to your request, prepare a revenue audit, deliver requested content, operate and secure the site, and improve our services. We do not sell personal information.

• Respond to inquiries and audit requests
• Provide and improve our services
• Send requested briefings and updates
• Meet legal and compliance obligations
• Protect against fraud and abuse

We do not ask for PHI through this website. If you become a client, PHI is exchanged only through HIPAA-compliant channels under a signed business associate agreement. We maintain safeguards designed to protect PHI, including secure data flow, role-based access and documented confidentiality and quality control policies.

Our website offers an AI chat assistant for business questions about our billing services. When you use it, your messages and the assistant's replies are stored as a text transcript so we can follow up and improve the service. Voice mode uses your browser's built-in speech recognition and speech synthesis; audio is not recorded or stored by us.

Please do not share patient information, medical records, insurance identifiers or other protected health information in the chat. The assistant is configured to refuse such information. Transcripts are retained for a limited period and can be deleted by the site owner on request.

We use essential cookies to operate the site and limited analytics to understand aggregate usage. You can control cookies through your browser settings; disabling them may affect site functionality.

We share information only with service providers who support our operations under confidentiality obligations, or when required by law. We do not sell, rent or trade personal information.

You may request access to, correction of, or deletion of the personal information you have shared with us. You can unsubscribe from marketing email at any time using the link in the message. Some records must be retained where required by healthcare or financial regulation.

We retain lead and contact records only as long as needed to serve you or meet legal obligations. Access is limited to team members who need it, and data is exchanged through secure channels with confidentiality agreements in place.

Questions about this policy? Email admin@knightmedicalbilling.com, call (812) 994-0046, or write to Knight Medical Billing, 585 Grove St Ste 145, Herndon, VA 20170-4790, USA.